On that note I will proceed with the call of the day...
This afternoon a lady calls to check on an order. Pretty normal~for some odd reason if people don't hear from there loved ones that they send flowers to it is never because the recipient is busy or has just forgotten to call, it is because the flower shop has OBVIOUSLY screwed something up. Anyway, the lady calls. I ask her a little info about who they were going to, the date of the order, her name & so on. I put her on hold a couple of times & can not find any info about this order anywhere. Did I mention that this lady is a TOTAL BEAST! She was!!! So I keep asking more questions & she was getting ruder & ruder by the second. Treating me like I am a complete IDIOT... which I am not I would just like to add. After 10 minutes of so of her yelling & belittling me I told her that I was the only one at the shop the morning she placed the order & that she hadn't talked to me. She then replied... "well isn't this P***** Floral?"
I said- "NO- this is B******* gift & floral." She then didn't even apologize & just hung up. Needless to say, I was grumpy for a good while after that... till I got another diet Pepsi!
Gotta love your job!